Contact Us

We are happy to assist you with questions about our products, orders, payments, shipping, returns, and refunds.

Customer Support

Business Name: Vellanew
Email: Support@vellanew.com
Phone: +44 1969 5125

Mailing Address

Tower House
Lincoln LN1 1XL
United Kingdom

Order Enquiries

If you are contacting us about an existing order, please include your order number in your message whenever possible.

This helps us locate your order and provide assistance more efficiently.

Returns and Refunds

For return or refund enquiries, please contact us before sending any product back.

Email: Support@vellanew.com

Our team will provide the appropriate instructions for your return.

General Enquiries

For general questions about Vellanew or our products, you can contact us by email or phone using the details above.

We aim to respond to customer enquiries as soon as reasonably possible.